Apruv Rate
Show Every Job. Build Customer Trust
Apruv Rate allows customers to rate and reward your field service teams, automate timely customer engagement, and drive more online reviews for your business.
Showcase your work
Exceptional service matters, but if customers do not see it, they might not fully appreciate it. With Apruv Rate, your field teams can capture photos, videos, audio recordings, and notes of the work done, explaining the importance of the next service. With one click, this is sent to the customer via text or email for feedback. All details, including check-in/check-out times and product usage, sync back to most field service software systems.
Enable financial rewards
Satisfied customers have the option to tip field service reps for exceptional work, motivating your team to exceed expectations. This boosts employee satisfaction, retention, and pay—without impacting your bottom line.
Surge your online reviews
Apruv automates review requests after every service, making it easy for customers to leave 5-star feedback. It matches reviews to the jobs and customers behind them, then directs those customers to other review sites after their next service—helping you grow your reputation across platforms.
Manage reviews with AI
Apruv connects each review to the staff member and job behind it, helping you see who is creating great experiences and where service gaps emerge. Its AI assistant generates personalized, editable responses so you can thank happy customers and address issues before they lead to cancellations—all from one streamlined dashboard.
Turn Every Service into a Sales Opportunity
Give your technicians the power to flag upsell opportunities on the spot. Instantly notify your inside sales team, and when the deal closes, reward the tech who made it happen.
Build trust with visible service proof.
Share service proof, earn reviews, support rewards, and find upsell opportunities after every job.